top of page
FAQ
-
How can I contact customer support?You can reach us at support@vgboots.com for assistance.
-
How do I exchange a pair of boots?Exchanges are handled like returns. Simply contact our customer service team at support@vgboots.com, and we will guide you through the process.
-
What are the shipping options?We offer standard ground shipping for all orders within the United States. Shipping fees are calculated at checkout based on your location.
-
Do you offer international shipping?Currently, we only ship within the United States and do not offer international shipping.
-
How long will it take to receive my order?Orders typically take 3-5 business days to process, and delivery can take an additional 5-7 business days depending on your location.
-
Can I return my boots?Yes! We accept returns within 30 days of purchase, provided the boots are unused and in their original condition. Please refer to our Refund Policy for more details.
bottom of page